FAQ
Shipping
What are your shipping methods?
BYPM has 2 order collection options: Pick Up & Express postage.
All orders are packed 1-2 hours from being placed and are dropped off to a post office as soon as packed.
We only send orders as express to ensure your order arrives as soon as possible.
Express Shipping Flat Rate $13
SAME DAY SHIPPING IF ORDERED BEFORE 3PM
Can I make an order and pick it up?
Yes you can!
PICK UP LOCATION: SUNNYBANK, BRISBANE, 4109
All orders are packed 1-2 hours from being placed and you will receive a text message as soon as your order is ready for you with all relevant information including address.
If you need your order asap please contact us.
Can I track my order?
Yes you can.
If you choose the express postage option you will be given a tracking number once your package has been shipped.
If you choose the pick up option, as soon as your order is packed you will receive a message with information regarding parcel pick up & location.
General questions
I want to book an appoinment with you!
We love to hear it & cant wait to have you in!
All appointments must be made prior to arrival with deposit to secure. Click Salon Services
Do you also have a physical store?
We sure do! Come and view all our great stock, cosmetics & more instore, face to face in Brisbane.
BY APPOINMENT ONLY
Please contact for instore viewing times.