If you’ve ever felt the panic of a client calling to complain about their lashes falling out or struggling to fix a botched set, trust me—you’re not alone. I’ve been there!!
Standing at my lash station, trying to figure out why or how something went wrong.
Was it the glue? My Stock? The humidity? My technique? The way I responded to the client?
When I first started as a lash artist, I thought mastering the basics was enough. But then came the real challenges: clients with retention issues, unexpected allergic reactions, someone walking through the door with damage caused by another lash tech and asking me to fix it or worse—dealing with the MOST difficult client (if you know, you know).
I quickly realized that knowing how to troubleshoot wasn’t just a bonus skill; it was a necessary one if I wanted to build a loyal clientele and stand out in this competitive industry.
Mastering EVERY lash troubleshooting issue throughout the last 7 years has made By Priscilla Martin the high-quality salon, providing the high-quality services it is today.
That’s why I created the FREE Lash Troubleshooting Masterclass—to help lash artists, or clients (no one is left out), like you avoid the struggles I faced and fast-track your way to becoming a confident, sought-after professional.
The Turning Point: My Lash Troubleshooting Journey
I remember one particular client vividly. She came in with brittle, overprocessed lashes and tears in her eyes, telling me how her confidence had been shattered. Her previous lash tech hadn’t known how to properly care for her lashes, leaving them weak and sparse. It was heartbreaking, but I knew this was my moment to shine.
I drew on every troubleshooting technique I’d learned through trial and error, adapting my approach to her unique needs.
The result?
A beautifully restored set of lashes—and a client for life. That experience taught me the power of knowing what to do when things go wrong.
What You’ll Learn in our FREE Lash Troubleshooting Masterclass (arrow-down emoji)
This masterclass isn’t just about theory; it’s packed with real-world solutions for the challenges we all face as lash artists.
You’ll learn how to:
Fix retention issues: Discover how factors like glue, humidity, and aftercare play a role—and how to control them.
Handle lash damage: Learn how to safely work with fragile lashes and guide your clients toward healthier habits.
Manage allergies and reactions: Equip yourself with strategies to identify and address sensitivities before they become a problem.
Tackle difficult clients and scenarios: Gain the confidence to navigate tough conversations and tricky fixes.
Plus, I’ve included ready-to-use templates and interactive practice modules to make it easy for you to apply what you learn.
If I could go back in time and give my beginner self one thing, it would be this masterclass. Why? Because knowing how to troubleshoot isn’t just a skill—it’s the foundation of a thriving lash business.
Imagine being the lash artist clients trust to fix what no one else can. Imagine building a reputation for flawless results and turning first-time clients into lifelong fans. That’s exactly what this masterclass will help you achieve.
👉 Enroll now and start building the confidence, skills, and reputation that will set you apart in the beauty industry.
Trust me, your future clients (or lash artists) will thank you.